Yonyou
Cloud
Privacy Policy
Last updated:
October 22, 2021
Effective
date: April 19, 2019
In order to protect user
Info security, Yonyou Network Technologies Co.
Ltd. (hereinafter referred to as "Yonyou
Cloud" or "we") and its
affiliates will take the corresponding safety precautions in accordance with applicable laws and
regulations. Therefore, Yonyou Cloud has
developed this
Yonyou Cloud Privacy Policy
(hereinafter referred to as the "privacy policy") and reminds you that: you
must carefully read and
thoroughly understand this privacy policy before using Yonyou
Cloud services, and
confirm that you fully understand and agree to the terms before using
the related products and
services.
Once you start
using the Yonyou
Cloud services, you are
deemed to have accepted and endorsed this privacy policy.
This
agreement,
including
the validity, interpretation, modification, performance and dispute resolution of this
agreement,
shall
be governed by and construed in accordance with the laws of PRC.
Yonyou Cloud (hereinafter referred to
as
"we")
respects and
protects user Info and will treat the Info
with
high degree
of diligence and prudence. When you use
Yonyou Cloud services, we will collect, process and disclose
your
Info in accordance with this privacy policy. We hope that this
privacy policy will give you a clear picture of how we treat your
Info, so
we encourage
you to read this privacy policy in its
entirety to help you understand how to protect your privacy.
This privacy policy mainly includes the following
contents:
1. Definitions
2. Applicable Scope
3. Collection and Use of User Personal Info
4. Means of Sharing, Transferring and Publicly
Disclosing
User Personal Info
5. User Business Data and Public Info
6. Query, Correction and Deletion of User Personal
Info
7. Use of Cookies and
Similar
Technologies
8. User Personal Info Security Protection
Measures
9. Special Terms for User Personal Info of
Minors
10. Special User Terms for EU Residents
11. Update of Privacy Policy
12. Our Contact Info
1. Definitions
1.1
Yonyou Cloud Website:
refers to the Yonyou Cloud
official website (www.yonyoucloud.com) and the Yonyou
Cloud service client (such as App).
1.2 Yonyou Cloud: unless
otherwise stipulated, it refers to Yonyou
Network Technology Co., Ltd, the operator of the
Yonyou Cloud website.
1.3 Yonyou Affiliated
Companies: refers to the affiliated companies disclosed in the
latest
annual report of Yonyou Network Technology Co., Ltd. Please refer to
the
official
website of Shanghai Stock Exchange for details.
1.4 Users:
refer to individuals, enterprises,
companies, institutions, and other organizations that have received or purchased
Yonyou
Cloud services and products and
received relevant technical and network support services. Users have
civil
rights and
must be able to
independently assume civil obligations under the laws of the People's Republic of China.
1.5 User
Personal Info:
refers to user Info submitted by users to
Yonyou
Cloud or
collected by Yonyou Cloud. The above Info
may be
recorded
electronically or by other means, and may
be used alone or in combination with other Info to identify a specific
natural person
or reflect the
activities of a specific natural person.
1.6 Business
Data:
different from user Info, it refers to the data processed by
Yonyou
Cloud users through Yonyou Cloud's technical services, such as
uploading,
downloading,
and distributing services.
1.7 Collection:
refers to Yonyou Cloud's behavior of obtaining control
over user personal Info, including automatic collection through
user proactively providing, interaction with user or recording of user behavior, and indirect
acquisition through sharing, transferring, and collection of public
Info.
2. Applicable Scope
2.1. This privacy policy
applies
to all
Yonyou Cloud services
provided
by the
Yonyou Cloud website,
including Yonyou
Cloud's
public cloud system service platform
built based on Internet technologies and various enterprise Internet application services based
on
the
cloud platform.
2.2. This privacy policy
does
not apply
to
the services provided to you by other third parties, including services provided to you by
third-party
partners in the Yonyou
Cloud market and
converged eco-products sold
in the Yonyou Cloud
market.
3. Collection and Use of User Personal
Info
3.1 Our purposes of using
user
personal
Info
3.1.1. In order to provide services to you, we will
send
you
messages, notices or communicate with you, including but not limited to the verification codes
necessary
to ensure completion of the services, and pushed notifications necessary to use the
services;
3.1.2. In order to maintain and improve the
services, we
may
provide you with Info that is more in line with your individual needs.
We
may
combine personal Info from Yonyou Cloud
services
with Info
from other types of cloud services to create user
portraits, and display or push messages and possibly commercial advertisements, including but
not
limited to news about Yonyou Cloud products, marketing campaigns,
promotional offers,
promotion Info from third-party partners of
Yonyou Cloud, or
other contents that may be of interest to you. If
you do not want to receive commercial emails that we send to you, you can unsubscribe by the
unsubscription method provided in the SMSs or messages;
3.1.3. We may design, develop and promote new
products
and
services based on your personal Info statistics; we will collect
statistics data on our
service
usage and may share the statistics data with the public or third parties. But we will remove
your ID
Info and take anonymization measures before sharing;
3.1.4. To improve the security of services provided
by
us
and our affiliates and partners, ensure the safety of the operating environment and identify the
abnormal status of account, protect the personal and property safety of you, other users or the
public
from being infringed, better prevent phishing websites, fraud, network vulnerabilities, computer
viruses, cyber-attacks, network intrusions and other security
risks, and
more
accurately identify violations of laws and regulations or
Yonyou-related
agreements and
rules, we may use your personal
Info to integrate device Info, relevant network
logs
and
Info legally shared by our affiliates and partners to determine
your account and transaction risks, conduct identity verification, security incident detection
and
prevention. We will also take necessary recording, auditing, analysis and disposal measures
according to
laws;
3.1.5. If we want to use your personal
Info
beyond the scope of this agreement or beyond reasonable
scope, we will notify you in order to obtain your express consent first.
3.2
Scope of user personal
Info
we collect
Your personal Info refers
to
the
Info that can determine your personal identity when used alone
or in combination with other Info. When you or your enterprise
organizes
users to
register
and use our websites, products or services, we will collect the
necessary
personal Info from you or your enterprise, as follows:
3.2.1 Info Collected during
Account
Sign-up
When you sign up your
Yonyou
Cloud
website account, we will collect the following
Info from you:
3.2.1.1 In accordance with the requirements of the
"Regulations on the Management of Mobile Internet Application Info
Services", if you
sign up your Yonyou Cloud mobile App account, you should perform
real-name
authentication in accordance with the principle of "real-name at background and voluntary at the
foreground". At this time, we will collect the following identification
Info from you,
including: your name, ID, date of birth, ethnic
group, nationality, gender, political affiliation, qualification certificate, designated contact
person,
province/city, contact address, post code, mobile number, email, etc.
3.2.1.2 Education and work
Info,
including: your occupation, position, company, work site,
academic degree, education background, work background, etc.;
3.2.2 Info collected when
using
our
services
When you use Yonyou Cloud
services,
we will collect the following Info from you:
3.2.2.1 Device Info.
We
will receive and record the hardware Info of the device you use (such
as
device model,
device
settings, unique device identifier, etc.), and Info about the location
of
the device
(such as IP address, GPS
location, and relevant Wi-Fi access point, Bluetooth and base station) according to the specific
permissions you have granted during software installation and use;
3.2.2.2 Operation Info,
including:
your system account number, IP address,
operating system version , login record, website browsing record, time on page, operating
frequency,
software usage record, command, browser type, browser version, screen resolution,
etc.;
3.2.2.3 Other Info
collected
according to the requirements of Yonyou Cloud services, including:
your
opinions and
suggestions
for Yonyou Cloud services, and the services, functions, usage
scenarios and usage habits that you have used or used frequently.
You understand and agree
that
if you
choose to open and manage the Yonyou
Cloud services as an enterprise
organization administrator, the individual users of your organization may submit or generate the
corresponding Info
and
data while
using the related
functions/applications of Yonyou
Cloud services (hereinafter referred to
as "enterprise control data"). You acknowledge and know that the organization users are the
controllers
of the above enterprise control data. Yonyou
Cloud only processes your personal
Info/data when the
organization user
administrator chooses to open, manage and use the above application services. Before
organization
users
upload the above-mentioned user personal Info,
their explicit consents should be
obtained in advance. Only the personal Info
of the users necessary for the purpose of
operation and management of the enterprise should be
collected, and the
users should
have been fully informed of the purpose, scope and usage of data collected.
3.3
How we collect user
personal Info
3.3.1 We will collect and store the personal
Info
provided by you when you sign up, log in, browse, and/or
use the Yonyou Cloud products and services.
3.3.2 We will collect and store the personal
Info
about you recorded by Yonyou Cloud during providing you with the
Yonyou
Cloud services;
3.3.3 Yonyou Cloud will
collect and
store the personal Info that you have submitted or fed back on your
own
initiative
through the customer service staff and/or other channels of Yonyou
Cloud;
3.3.4 We collect and store the legally-acquired
personal
Info about you from our affiliates, business
partners, and
third-party independent
sources;
3.3.5 We may check your relevant credit
Info,
such as credit scores and credit reports, to the credit
reporting agencies established according to laws.
4. Means of Sharing, Transferring and
Publicly Disclosing User Personal Info
4.1. Sharing
We will not share your personal
Info
with other organizations or individuals, with the following
exceptions:
4.1.1. Sharing with explicit consent: after
obtaining
your
explicit consent, we will share your user Info with others;
4.1.2. Sharing under statutory circumstances: we may
share
your user Info in accordance with laws and regulations, litigation,
arbitration, or in accordance with the requirements of administrative and judicial
authorities;
4.1.3. Sharing with affiliates: in order to prompt
our
products and services based on the Yonyou Cloud website, we will
recommend
Info
that may be of interest to you; also to identify account
anomalies, and protect the personal and property safety of Yonyou
Cloud
affiliates, other users or the public from
infringement, we may share your personal Info with our
affiliates.
4.1.4. Sharing with authorized partners: if some of
the
services you use through Yonyou Cloud are provided by
Yonyou
Cloud suppliers, partners or third-party authorized
partners in the Yonyou Cloud market, Yonyou
Cloud will share
with them the user personal Info necessary for these products and
services; in
addition, in
order to carry out marketing activities together with the above-mentioned third-party authorized
partners, Yonyou Cloud may share with them the relevant personal
Info necessary for the activities and the Info
generated
during the activities;
4.1.5 We will sign strict confidentiality agreements
and
Info protection agreements with the companies, organizations and
individuals with whom we share user Info, and require them to follow
our
instructions,
this privacy
policy and any other relevant confidentiality and security measures when handling user
Info.
4.1.6 To provide one-key sharing service, our product has UMENG+ U-Share SDK integrated and will collect the ID Info of your equipment (such as IMEI, android ID, IDFA, etc.) and the public account Info of the social media you want to share to. To guarantee your Info security, we have made an agreement about data security with the third-part SDK service providers. Those companies will strictly obey the data privacy and security rules. Without your permission, we will never share your ID Info with them. If you want to better understand the data type and usage in UMENG+ and learn how to protect your personal information, please go to（https://www.umeng.com/policy）to view its privacy policy.
4.2. Transferring
We will not transfer your user
Info
to any companies, organizations or individuals, with the
following exceptions:
4.2.1. Transferring with explicit consent: after
obtaining
your explicit consent, we will transfer your user Info to
others;
4.2.2. In the case of mergers, acquisitions or
bankruptcy
liquidation of Yonyou Cloud and other legal entities, or other
circumstances
involving mergers, acquisitions or bankruptcy liquidation, if it involves the transfer of user
Info, we will ask the corresponding companies or organizations
continue to be bound by this policy, otherwise we will require the companies, companies and
individuals
to request for user consents again.
4.3. Public disclosure
We will only publicly disclose your personal
Info
in the following situations:
4.3.1 We may publicly disclose your user
Info
by obtaining your explicit consent or based on your active
choice;
4.3.2. In order to protect the personal and property
safety
of users of Yonyou Cloud and its affiliates or the public, we may
disclose
user Info in accordance with applicable laws or
Yonyou Cloud
platform related agreements and rules.
4.4. Exceptions
to prior authorization and consent to sharing, transferring, and publicly disclosing user
Info
In the following cases, sharing, transferring, and
publicly
disclosing your user Info does not require prior authorization and
consent
from
you:
4.4.1. Related to national security and national
defense
security;
4.4.2. Related to public safety, public health, and
major
public interests;
4.4.3. Relevant to criminal investigations,
prosecutions,
trials and execution of judgments;
4.4.4. It is difficult to obtain user consent for
the
protection of the legitimate rights and interests of you or other individuals, such as life and
property;
4.4.5. Personal Info that
you
disclose to the public on your own;
4.4.6. Collect personal
Info
from
legally publicly disclosed Info, such as legitimate news reports,
government Info
disclosure and other channels.
5. User Business Data and Public
Info
Unlike user
Info, Yonyou Cloud will handle user business
data
and public
Info as follows:
5.1. User Business
Data
5.1.1. The data you process, store, upload,
download,
and
distribute, as well as the data you processed in other ways through the services provided by
Yonyou Cloud are your business data, which are completely owned by
you. As an enterprise cloud service provider, Yonyou Cloud will only
process your
business data in strict
accordance with your instructions. We will not
make any unauthorized use or disclosure of your business data unless you agree or do so as
required
by
express laws and regulations.
5.1.2. You are responsible for the sources and
contents
of
your user business data, and Yonyou Cloud prompts you to carefully
judge
the legality
of the
data sources and contents. For your user business data contents in
violation of laws,
regulations, rules or national policies, all
results and responsibilities are at your own
risk.
5.1.3 In order to optimize the quality of services
and
provide you with new products and services, Yonyou Cloud will collect
transaction data,
transaction process
and order Info from your Yonyou Cloud
related
products for
data analysis and share the
above business data (except sensitive Info) with
Yonyou Cloud
affiliates.
5.2. Public Info
5.2.1. Public Info refers
to
any
Info you share publicly, which can be viewed or accessed by
anyone while using or not using the Yonyou Cloud website
services.
5.2.2. In order to use the
Yonyou
Cloud website services, you may need to share some
Info publicly. For example, in order to build a credible trading
environment in the Yonyou Cloud market, your credit rating
Info
(star rating, customer evaluation) needs to be shared
publicly. If you are a service provider (seller), you should publicly share
Info about
the business or natural person operator in accordance
with applicable laws and regulations and Yonyou Cloud market
rules.
6. Query, Correction and Deletion of User
Personal Info
You can view the registration Info you provided to Yonyou Cloud and the other Info generated during
the use of the Yonyou Cloud platform. If you wish to delete or correct your Info, please contact us
via Yonyou Cloud's special customer privacy email (privacy@yonyou.com). After you apply to
unregister or delete your account, we will complete it within 30 working days.
In addition, if you are a personal user of YouZone, you can also delete your personal Info by the
following method:
Log into the YouZone mobile app, and select Me - Settings - Account Mgmt - More - Account
Unregistration. The operation takes effective immediately after confirming the deletion.
After you or we assist you to delete the relevant Info, we may not be able to delete the
corresponding Info from our backup system immediately due to the applicable laws and security
technologies. We will securely store your personal Info and isolate it from any further processing
until the backup can be cleared or anonymized.
7. Use of Cookies and Similar Technologies
7.1. We use
cookies, web beacons and other similar technologies on Yonyou Cloud
services and allow
other specific companies to them.
This is to understand your use of Yonyou Cloud services, improve your
user
experience,
personalize
features and contents, optimize our advertising and marketing campaigns, and let third-party
advertising
companies help us provide ads that match your interests.
7.2. A cookie
is a text file containing a small amount of Info that is downloaded to
your device when
you visit a website.
With cookies, we can remember the choices you make on the Yonyou Cloud
website and
provide enhanced, more personalized
features. At the same time, we use our own cookies and/or third-party cookies and other
identifiers
(such as web beacons) to understand how you use our websites and services to enhance their
performance
and develop them based on your preferences. In addition, we allow data providers to use cookies
or
other
similar technologies to help us deliver contents and ads, and to evaluate the effects of our
advertising
campaigns.
7.3. You can
manage cookies according to your preferences, and you can also clear all cookies stored on your
devices.
Most web browsers have the function to block cookies. But if you want to do this, you will need
to
change the user settings each time you visit our website. For more
Info on
how to
change your browser settings, please visit the
relevant setting page of the browser you are using.
7.4. In
addition to cookies, we also use other similar technologies such as web beacons and pixel tags
on
our
website. For example, the emails we send to you may contain links to the contents of our
websites.
If
you click on the links, we will track the click to help us understand your product or service
preferences so that we can proactively improve customer service experience. A web beacon is
usually
a
transparent image that is embedded in a website or email. With the pixel tags in emails, we can
tell
if
the emails are opened. If you don't want your activities to be tracked this way, you can
unsubscribe
from our mailing list at any time.
7.5. Description about the integrated third-party SDKs in YouZone. To ensure the normal
operation of our client and enrich our services and functions, YouZone integrates the SDKs of
our authorized partners or other similar applications. For the details of the integrated
third-party SDKs and the description of the collected Info, please refer to "Appendix 2
Description about the integrated third-party SDKs and collected Info of YouZone App". We conduct
strict security inspections on the SDKs and APIs of our authorized partners, and implement
comprehensive data protection measures in order to ensure that the collected personal Info will
be processed in strict accordance with this clause.
8. User Personal Info Security Protection
Measures
Yonyou Cloud and our affiliates will adopt strict security systems
and common industry security technologies and procedures to ensure that your personal
Info
is not lost, disclosed, damaged or misused. Our
suppliers, partners or third-party service providers settled in the
Yonyou
Cloud
Platform will be subject to the confidentiality
agreements, and will also be subject to data access control and operation monitoring.
9. Special Terms for User Personal Info of
Minors
9.1. We mainly
provide our products and services to adults
under the laws of PRC and the laws of the country, nation, state or area of which you reside as
the
legal subject. If you are a minor, we request
that you ask your parents or guardians to read this privacy policy carefully and obtain their
consents
before using our services or providing us with your personal
Info.
9.2. In the
case of collection of personal Info of a minor with consents of
parents or
guardians,
we will
only use, share, transfer or disclose the Info where laws and
regulations
permit,
parents or guardians
explicitly agree or protect minors as necessary.
10. Special User Terms for EU Residents
For personal
Info collected by Yonyou Cloud, if you are an EU
resident, you
have the following
special rights, as detailed below:
10.1 Authentication and Request
Before responding to any request to exercise your
rights
under this special clause, Yonyou Cloud will request verification of
your
identity and
request that you detail the request to exercise the following rights. For your request to
exercise
your
rights, we will respond within 30 days of your explanation (if the situation is complicated, the
time
limit may be extended to 60 days). If you want to exercise this right, please contact us through
Yonyou Cloud's customer privacy email (privacy@yonyou.com).
10.2 Access and correction of personal
Info
Upon your request, Yonyou
Cloud will
inform you whether we have collected your
personal Info; if we did, you also have the right to know the type of
Info we collected, usage method and shared objects. You have the
right to access and correct your personal Info at any time by logging
into
your Yonyou
Cloud website account.
10.3 Deletion of personal Info
For the personal Info
collected by Yonyou
Cloud,
you can log in
to your Yonyou
Cloud platform account and follow the instructions on the corresponding page to delete your
account
or
remove the specific personal Info:
10.3.1 You believe that we no longer need to hold
your
personal Info;
10.3.2 We have obtained your consent to process your
personal Info but you withdraw the consent afterwards (and we have no
other reason to process the personal Info);
10.3.3 You believe that we have processed your
personal
Info in an illegal manner; or
10.3.4 When we collect your personal
Info,
you are at or under the age of 13, and we are able to
verify your age.
10.4 Processing of personal Info limited to storage
purpose
For the personal Info
collected by
Yonyou Cloud, you have the right to request
Yonyou
Cloud to
stop processing such personal Info except for storage purpose in the
following cases:
10.4.1 You believe that the personal
Info
is incorrect (limited to the period during which we verify
whether it is correct);
10.4.2 It is illegal to process the personal
Info,
we therefore wish to remove the Info, but you want us to keep that
Info
and only store it; or
10.4.3 Yonyou Cloud no
longer
has to
process the personal Info and therefore wishes to delete it, but you
request that the
Info be stored in order to make, claim or counter legal
remedies.
10.5 Portability of personal Info
You have the right to obtain a copy of the personal
Info collected by Yonyou Cloud. You have the
right
to obtain
this Info in a structured, versatile and
machine-readable
format. You also have the right to ask Yonyou Cloud to transfer the
personal Info
to another person or exercise the right to export the data.
If you wish to use Yonyou Cloud to transfer the above personal
Info
to a third party, please ensure that you will inform the
third party in detail. Please note that Yonyou Cloud can only transfer
Info
if it is technically feasible. Once the third party
receives the personal Info, Yonyou Cloud is
not
responsible
for the security of the
Info or how it is handled. If providing certain personal
Info affects the rights of others, we may not be able to provide
it to you (for example, providing personal Info will reveal
Info
about others, Yonyou Cloud or any third party's trade secrets or
intellectual
property Info).
10.6 Right to refuse collection and use of
personal Info
If you have previously agreed to
Yonyou
Cloud's collection and use of your personal Info, you may withdraw any
prior consent to
us and have the
right to refuse us to use such personal Info, to the extent permitted
by
applicable
laws and
regulations.
10.7 Cross-border transfer of personal
Info
If your personal data is transferred by
Yonyou
Cloud to a country or region of the same data protection
level that is not recognized by the European Union, Yonyou Cloud will
adopt various
legal mechanisms (including but
not limited to, signing standard contract terms approved by the European Commission, requesting
your
consent to the transfer of personal Info across borders or
implementing
security
measures such as
data anonymity prior to cross-border data transfer) to regulate the transfer of personal
Info
to third-party countries or regions.
11. Update of Privacy Policy
We may update
this privacy policy in due course. When the terms and conditions change, we will show you the
changed
privacy policy in the form of website announcement, pushed notification, or pop-up window when
you
log
in and the version is updated. Once you continue to use Yonyou Cloud
services, you will
be deemed to accept and endorse
the updated privacy policy.
12. Our Contact Info
If you have any questions or comments about
this privacy policy or the practice and operation of this privacy policy, you can contact us
through
Yonyou Cloud's customer
privacy email
(privacy@yonyou.com).
Appendix 1: YouZone’s Functions, Permissions, and the Personal Info Collected by
It
| Functions |
Mobile Permissions Required |
Collected Personal Info |
| Contacts - Add from phone contacts |
Contacts |
Phone Contacts |
| Contacts - Add friends |
Contacts |
Phone Contacts |
| View Phone Contacts |
Contacts |
Phone Contacts |
| Face Check-in |
Face ID |
Face Image |
| Unlock by Face Recognition |
Face ID |
Face Image |
| Unlock with Fingerprint |
Fingerprint |
Fingerprint Feature Value |
| Check-in |
Location |
Location |
| Check-in |
Obtain device Info |
Allow app to obtain the IMEI No. of the device to support attendance identification |
| Check-in |
Obtain device Info |
Allow app to obtain the MAC address of the device to identify the check-in location |
| Change Profile Photo |
Camera, and read/write permissions of album |
Photos and videos |
| Upload pictures or videos in chat |
Camera, and read/write permissions of album |
Photos and videos |
| Upload pictures or videos in group chat |
Camera, and read/write permissions of album |
Photos and videos |
| Upload pictures or videos to Moments |
Camera, and read/write permissions of album |
Photos and videos |
| Upload pictures or videos to Business application |
Camera, and read/write permissions of album |
Photos and videos |
| Record Short Video |
Microphone, camera, and read/write permissions of album |
Voice |
| Voice Input |
Microphone |
Voice |
| Voice/Video Meeting |
Microphone |
Voice |
| Wake up YonMaster for Q&A |
Microphone |
Voice |
| Synchronize with phone |
Calendar |
Schedule |
| Personal details in Contacts |
Phone |
Call phone numbers |
| Start app |
SD card storage |
Allow apps to access files stored on your device |
| Log in app |
Phone status Info |
Phone status Info（IMEI） |
| Identify caller ID |
Phone call history access、Floating dock |
Phone call history access |
You understand and agree that the permissions against contacts, geographic location, camera,
microphone,
album, and calendar required by the above services will be granted only by your explicit
authorization,
and will only be used for the related functions or services. You can check the status of the above
permissions on your device and cancel the authorization at any time. Furthermore, even if we've
obtained
these sensitive permissions through your authorization, we will not collect these Info unless it's
necessary for the related functions and services.
Appendix 2 Description about the integrated third-party SDKs and collected Info of YouZone
App